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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila Mills

July 11, 2025

5  out of  5
rating by Sheila Mills
"Emily Nowlin has been my State Farm Agent for several years. Rachel was fantastic! We talked about our families, and she went over my policy with me. When I call into their office I don’t get an automated call system, but a live person on the other end of the phone. That also matters!"
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Bill Mirola

July 9, 2025

5  out of  5
rating by Bill Mirola
"I had a great conversation over the phone to go over and update my current coverage with State Farm and to learn about several new policies. Sydney Nowlin was helpful, asked appropriate questions, and helped me think about my options."
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Mabb Dog

July 7, 2025

5  out of  5
rating by Mabb Dog
"Super easy to make policy changes, even over the phone. Anytime we have called, or had questions Emily and her staff are polite, pleasant and eager to work with us, and are easy to work with! My only regret is that I can only give 5 stars!"
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Bob Yoke

July 3, 2025

5  out of  5
rating by Bob Yoke
"Emily and her staff take great care of our needs. They are always helpful and respond quickly."
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Delana Bales

June 27, 2025

5  out of  5
rating by Delana Bales
"Rachel was very helpful and kind and thank you so much for helping us"
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Nicholas Seneczko

June 5, 2025

5  out of  5
rating by Nicholas Seneczko
"Super quick & easy process! Emily was efficient and effective in explaining the intricacies of renter's insurance and getting the best deal possible."
We responded:
"Thank you so much for the shout out, Nick! It is our delight to serve you. We are grateful for your business and trust in our team. ❤️"
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crinthoss24

June 5, 2025

5  out of  5
rating by crinthoss24
"Awesome work. & like a good neighbor. STATE FARM IS ALWAYS THERE"
We responded:
"Thank you so much, Phil! Our team is definitely committed to being there for our clients and we are so grateful for the opportunity to serve awesome people just like you! Thank you so much for your business and trust. "
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Quinn Schlegel

May 27, 2025

5  out of  5
rating by Quinn Schlegel
"Sydney just set me up with a life insurance policy and it was quick and easy."
We responded:
"We are so grateful for your recommendation, Quinn! It means a lot to our team to know we could provide a great experience. We are deeply passionate about life insurance and how it positively affects the financial health of our clients. Thank you for your trust and confidence - we are humbled! "
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Andy Helmer

May 15, 2025

5  out of  5
rating by Andy Helmer
"Emily and her team are great and easy to work with! Rachel has been overly helpful! Thx to the both of you"
We responded:
"We love you, Andy! Thank you so much for your positive review - we strive every day to create remarkable experiences for our clients. We are grateful for your feedback and are always here to step in and help. Thank you for your business and trust!"
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Jossie Gomez

April 23, 2025

5  out of  5
rating by Jossie Gomez
"Was always taken care of! The team is always available for questions and follows up like they say they will! Recommend!"
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Chris Harder

March 10, 2025

5  out of  5
rating by Chris Harder
"We have loved our experience working with Rachel at Emily Nowlin State Farm. Rachel immediately connected with us on a personal and family level to recommend the best coverage and policies for us and made the entire process feel more personable than any other agent we've worked with. Easy to work with and a great experience. Highly recommend!"
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Kevin McKenney

February 20, 2025

5  out of  5
rating by Kevin McKenney
"Emily did a great job of helping me to resolve a problem with my insurance carrier. She went the extra mile to solve my problem with the company when we were having problems with the bureaucracy at the company. I really appreciate the extra effort."
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Kevin Simon

February 6, 2025

5  out of  5
rating by Kevin Simon
"Excellent experiences with Emily Nowlin State Farm. I had my homeowners policy all setup, I thought, but Amanda helped me realize that I had added on stuff I didn't need that was costing me extra money. She was able to rework my policy and save me money. I appreciate their honesty and not trying to sell me stuff I don't need. Would definitely recommend."
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Susan Nestel

February 4, 2025

5  out of  5
rating by Susan Nestel
"Emily Nowlin has been my State Farm Agent for over a decade, and 5 stars doesn't do justice to the level of expertise, caring and professionalism that Emily and her team provide! They are always readily available, and in a world that has become increasingly impersonal, they maintain a connection to their clients that clearly demonstrates that our best interests are their priority. Their level of communication is top notch as well and are always available to address any questions or concerns...they are absolutely the best and I highly recommend Emily and her team!"
We responded:
"Awwwwww!!!! Thank you, Susan. You made us cry a little we love this so much. ❤️ It is truly an honor to get to serve you. We genuinely believe it is our purpose in life to help others navigate through these decisions. We are incredibly grateful for you! Thanks for being such an amazing client. "
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Cesar Ayala

January 31, 2025

5  out of  5
rating by Cesar Ayala
"I met Emily back in 2021 I believe, very informative. Her and her team are awesome, I usually talk to Rachel, but anyone who answers the phone helps me out a lot! Emily team gets it done honestly, I would say give them a couple minutes and they will get you a quote or some answers."
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Robert Cheatham

January 15, 2025

5  out of  5
rating by Robert Cheatham
"Love them!"
We responded:
"Thanks Robert! We love you, too and appreciate your support!"
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Ant Z (Yeeerrrrpppp)

December 9, 2024

5  out of  5
rating by Ant Z (Yeeerrrrpppp)
"I just wanted to say that the team of State-farm are not only helpful, they are patient, knowledgeable, and most importantly reliable. I’ve been with them for about four years and have no intentions of going anywhere thank you!"
We responded:
"Awwwww....you are going to make us blush! Thank you for being the best part of our days. Getting to serve awesome clients like you is a pleasure and a privilege. We are grateful for your business and look forward to serving you for many years to come! "
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Susan Hittle

December 9, 2024

5  out of  5
rating by Susan Hittle
"I know State Farm as company may have a bad rep from some people but I totally trust Emily and her team to help navigate the insurance process! As someone with experience from a house fire make sure to ask her team about updating your loss of use coverage!"
We responded:
"Thank you so much for the shout out, Susan! We are grateful for your trust and are here to help whenever you need us. Appreciate you! :)"
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Angela Turner

December 7, 2024

5  out of  5
rating by Angela Turner
"These ladies are excellent friendly and would recommend them to anyone. Like family."
We responded:
"Awwwww…..we love you Angela!! Thank you for your kind words and for supporting our agency. We are grateful for you!"
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Shannon Eck

April 9, 2024

5  out of  5
rating by Shannon Eck
"Rachel is amazing!"
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Fort Lauderdale Community Development Corporation

March 26, 2024

5  out of  5
rating by Fort Lauderdale Community Development Corporation
"Great customer service! Responsive and dependable follow up. Rachel is a true asset to the Nowlin State Farm office. We have moved our book of business from two previous State Farm offices due to poor customer service. But, Rachel was AWESOME and worked with us to make sure we understood the policy and was comfortable with the payment. Thank you Rachel for your thoughtful, professional kindness!"
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Emarc Jean Baptiste

February 29, 2024

5  out of  5
rating by Emarc Jean Baptiste
"Rachel is very helpful, understanding, good communication with customers. Agent is doing the job perfectly according to me."
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Grace Riley

November 6, 2023

1  out of  5
rating by Grace Riley
"Poor communication. I had to email, call, and text before I ever received I response about a concern. When I finally was followed up with I was bounced around to multiple people, who provided little explanation, empathy, or assistance for my situation. Spend your money elsewhere and insure with someone else."
We responded:
"Hey Grace - We are so sorry to hear about your experience with our team. It is not our intention to have you feel this way. We dedicate our efforts to returning emails, texts, and voicemails within a reasonable time and apologize we fell short for you. We are grateful to you for providing us with your feedback and will use it to improve our processes in the future. Warm regards - Emily & Team"
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Steve Sellers

August 9, 2023

5  out of  5
rating by Steve Sellers
"Rachael rocks!"
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Nathan Chung

April 19, 2023

5  out of  5
rating by Nathan Chung
"Emily's staff is helpful and professional. They followed up with me and offered to combine my services for a discount. I appreciate their customer service and would recommend them to anyone looking for insurance."
We responded:
"Thank you so much for the shout out, Nathan! We are grateful you are a part of our State Farm family and commit to working hard to continue your great experience! "